Frequently Asked Questions

Everything you need to know about your Cloudberries experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are processed within 5 business days of receipt.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Are your materials sustainably sourced?

Yes, Cloudberries is committed to ethical fashion. We use organic cotton, recycled polyester, and low-impact dyes in over 80% of our current collection.

Can I track my order in real-time?

Once your order ships, you will receive an email with a tracking number and a link to our tracking portal to monitor your delivery progress.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options via Klarna and Afterpay.